Privacy Policy

Last Updated: January 6, 2026

At Keating MD (“we,” “us,” or “our”), we are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website keatingmd.com or communicate with us via SMS/text messaging.

1. Information We Collect

We may collect personal information that you voluntarily provide to us, including but not limited to:

  • Name

  • Phone Number

  • Email Address

  • Any other information you provide through our contact forms or scheduling tools.

2. How We Use Your Information

We use the information we collect to:

  • Provide, operate, and maintain our website and services.

  • Communicate with you regarding appointments, updates, and health-related inquiries.

  • Respond to your comments, questions, and requests.

3. SMS/Mobile Messaging Privacy Policy

This section specifically applies to our SMS/text messaging program.

No Mobile Information Sharing We value your privacy. No mobile information will be shared with third parties or affiliates for marketing or promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.

Opt-Out and Help You may opt-out of receiving text messages from us at any time. To stop receiving messages, reply with the word STOP. After you text “STOP” to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or contact us, and we will start sending SMS messages to you again.

If you are experiencing issues with the messaging program, you can reply with the keyword HELP for more assistance, or you can get help directly by contacting our office.

Message Frequency and Cost

  • Message Frequency: Message frequency varies based on your interaction with our practice (e.g., appointment reminders, answers to your inquiries).

  • Cost: Message and data rates may apply for any messages sent to you from us and to us from you. If you have any questions about your text plan or data plan, it is best to contact your wireless provider.

  • Carrier Liability: Carriers are not liable for delayed or undelivered messages.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be indicated by an updated “Revised” date and the updated version will be effective as soon as it is accessible.

6. Contact Us

If you have questions or comments about this policy, or if you need to update your preferences, you may contact us at:

Keating MD

  • 2940 Rollingridge Rd #102, Naperville, IL 60564,
  • Call: 331-282-0000
  • Email: hello@keatingmd.com

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